Sage Accused of ‘Strong Arm’ Tactics Over Move To Software Subscriptions
“It’s a pitload of crap,” said Kate Barton, owner of model train company Reeves 2000, who last upgraded her so-called perpetual package in January 2019 for a licence she expected to last 15 years. Barton now faces monthly payments of $187 on a subscription model. “This is a bigger picture of the way things are going, where we’re forced on to a subscription for everything,” she said. “It’s quite frightening.” Under the direction of chief executive Steve Hare, Sage’s focus on subscription software forms part of a plan to achieve more regular recurring revenues, which would make it less vulnerable to the income shocks that can occur from an overreliance on new customers making one-off purchases.
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