Businesses and consumers are relying on the voice call more than ever during the pandemic with voice traffic up 184% in 2020 compared to 2019, according to a Hiya report. Phone scams However, this increase in voice calls is being exploited by scammers who are stealing money from unsuspecting victims and damaging trust in one of the most relied-upon communication channels. According to the responses of more than 2,000 consumers and 300 business professionals, 75% … More

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